Effective Date: 31 July 2026
Last Updated: 31 July 2026
Welcome to EVERWOW, a brand owned and operated by G.P. Consumer Products. We are committed to delivering high-quality products to our customers safely, securely, and within the shortest possible time. This Shipping & Delivery Policy explains how we process, pack, dispatch, and deliver your orders placed through our website. By placing an order with EVERWOW, you agree to the terms set out in this Policy. The business information used below is based on your GST registration documents.
At EVERWOW, we have partnered with reliable and reputed logistics service providers to ensure that every order reaches our customers in excellent condition. We use high-quality packaging materials designed to protect our products during transportation. Every product undergoes quality inspection before dispatch, and special care is taken while packing fragile items to minimise the possibility of damage during transit.
Orders are generally processed after successful payment confirmation or order verification in the case of Cash on Delivery (COD). Once your order is received by our system, it is verified, quality checked, carefully packed, and handed over to one of our authorised logistics partners for shipment. We aim to dispatch most orders within 24 hours of order confirmation, excluding Sundays, public holidays, and exceptional circumstances. However, dispatch timelines may vary during festivals, promotional sales, adverse weather conditions, natural disasters, government restrictions, or other unforeseen events beyond our reasonable control.
To ensure maximum product safety, each product is packed using suitable protective packaging materials. Fragile products, including glass containers, receive additional protective cushioning before being placed inside sturdy corrugated shipping boxes. Although we take every reasonable precaution to ensure safe transportation, if your order arrives damaged due to transit, please contact our customer support team immediately with photographs of the damaged package so that we can investigate the matter and provide appropriate assistance.
EVERWOW currently delivers products across most serviceable PIN codes within India through our logistics partners. Delivery availability depends upon the service coverage of our courier partners and may change from time to time. During checkout, customers can verify whether delivery is available to their shipping address by entering their PIN code. If your location is temporarily non-serviceable, we may be unable to process your order until courier services resume in your area.
Once your order has been dispatched, you will receive a shipping confirmation through email, SMS, WhatsApp, or any other communication channel registered with your account. This communication will include your shipment tracking number and the name of the courier partner handling your delivery. Registered customers may also track the status of their orders by logging into their account on the EVERWOW website and viewing the “My Orders” section. Shipment tracking information may take a few hours to become active after dispatch.
Delivery timelines depend upon your delivery location and the logistics network serving your area. Under normal operating conditions, we endeavour to deliver orders within 2 to 7 business days from the date of dispatch. Deliveries to remote, rural, or difficult-to-access locations may require additional time. While we work closely with our courier partners to ensure timely deliveries, actual delivery timelines may occasionally be affected by circumstances beyond our control, including adverse weather conditions, transportation disruptions, strikes, public holidays, or government restrictions. EVERWOW shall not be held liable for delays caused by third-party logistics providers or other external events beyond our reasonable control.
Our courier partners generally attempt delivery during normal business hours. Customers are requested to ensure that someone is available at the shipping address to receive the package. If the customer is unavailable, the courier partner may contact the registered mobile number before or during delivery. In the event that delivery cannot be completed, the courier partner will usually make up to three delivery attempts. If all delivery attempts are unsuccessful due to customer unavailability, incorrect address details, refusal to accept delivery, or inability to contact the customer, the shipment may be returned to our warehouse. Additional shipping charges may apply if the customer requests re-dispatch of the returned order.
Shipping charges applicable to your order will be displayed during checkout before payment is completed. Orders with a total value below ₹500 will attract a shipping charge of ₹60. Orders qualifying for free shipping or any promotional shipping offer will be subject to the specific terms of the applicable promotion. EVERWOW reserves the right to modify shipping charges, minimum order values for free shipping, or promotional shipping offers at any time without prior notice.
Customers are responsible for providing complete and accurate billing and shipping information while placing an order. EVERWOW shall not be responsible for delays, failed deliveries, or additional shipping charges arising due to incorrect, incomplete, or outdated address details provided by the customer. If a shipment is returned because of an incorrect address or repeated unsuccessful delivery attempts, the customer may be required to pay additional shipping charges before the order is dispatched again.
Upon receiving your order, we recommend that you inspect the outer packaging before accepting delivery. If the package appears visibly damaged, tampered with, or opened, you may refuse to accept the delivery or immediately report the issue to our customer support team. In case of any shipping-related concerns, damaged products, missing items, or delivery discrepancies, customers should notify EVERWOW within 48 hours of receiving the shipment by providing the order number along with supporting photographs wherever applicable. Delayed reporting may affect our ability to investigate the matter with our logistics partners.
From time to time, EVERWOW may update or modify this Shipping & Delivery Policy to reflect changes in business operations, courier services, legal requirements, or customer service practices. Any revised version of this Policy will be published on our Website with the updated “Last Updated” date and shall become effective immediately upon publication. Customers are encouraged to review this Policy periodically before placing an order.
If you have any questions regarding shipping, delivery, order tracking, or any delivery-related concerns, please contact our customer support team.
G.P. Consumer Products
Brand: EVERWOW
Building No./Flat No. 0, G.P. Complex,
Malhanpar Road, Uruwa Bazar,
Gorakhpur, Uttar Pradesh – 273407, India.
Email: support@everwow.in
Customer Care: +91 6387462515
We are committed to resolving all shipping-related queries promptly and ensuring that every EVERWOW customer enjoys a smooth, reliable, and satisfactory delivery experience.