Welcome to EVERWOW.
This Privacy Policy explains how G.P. Consumer Products, a sole proprietorship owned by Neetu Tripathi, collects, uses, stores, shares, and protects your personal information when you visit our website, purchase our products, or interact with our services.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with this Policy, please discontinue using our website. The company details below are based on the documents you provided.
1. Business Information
Business Name: G.P. Consumer Products
Brand: EVERWOW
Proprietor: Neetu Tripathi
Business Type: Sole Proprietorship
GSTIN: 09BNBPT0028A1ZH
Principal Place of Business:
Building No./Flat No. 0
G.P. Complex
Malhanpar Road
Uruwa Bazar
Gorakhpur
Uttar Pradesh – 273407
India
2. Scope of this Policy
This Privacy Policy applies to:
- Our website
- Mobile website
- Customer support
- Social media interactions
- WhatsApp communication
- Email communication
- Online purchases
- Promotional campaigns
- Customer accounts
3. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- City
- State
- PIN Code
- Country
Account Information
- Username
- Password (encrypted)
- Order History
- Wishlist
- Saved Addresses
Payment Information
Payments are processed through secure payment gateways.
We do not store your complete:
- Credit Card Number
- Debit Card Number
- CVV
- UPI PIN
- Internet Banking Password
These details are processed securely by authorised payment gateway providers.
Device Information
We may collect:
- IP Address
- Browser Type
- Device Type
- Operating System
- Time Zone
- Language
- Internet Service Provider
Usage Information
We collect:
- Pages visited
- Time spent
- Products viewed
- Search history
- Click activity
- Purchase history
4. Information We Collect Automatically
We use technologies such as:
- Cookies
- Web Beacons
- Pixels
- Analytics Tools
These help us:
- Improve website performance
- Remember your preferences
- Understand customer behaviour
- Prevent fraud
- Improve shopping experience
5. Why We Collect Your Information
Your information is collected to:
- Create your customer account
- Process your orders
- Deliver products
- Process refunds
- Verify identity
- Provide customer support
- Improve website performance
- Personalise your shopping experience
- Prevent fraud
- Comply with legal obligations
- Send order updates
- Respond to enquiries
- Improve our products and services
6. Marketing Communications
With your consent, we may send:
- New product launches
- Offers
- Discounts
- Newsletters
- Festival promotions
- Exclusive coupons
You may unsubscribe anytime using the unsubscribe link or by contacting us.
7. Cookies Policy
Cookies help us:
- Keep you logged in
- Remember your cart
- Remember preferences
- Improve website speed
- Analyse traffic
- Show relevant advertisements
You may disable cookies through your browser settings. Certain features of the website may not function properly if cookies are disabled.
8. Sharing of Information
We do not sell your personal information.
We may share information with:
Delivery Partners
To deliver your order.
Examples include:
- Courier companies
- Logistics partners
Payment Partners
To process secure payments.
Technology Providers
To maintain:
- Website hosting
- Cloud storage
- Security
- Analytics
Government Authorities
Where disclosure is required under applicable law.
Professional Advisors
Including:
- Auditors
- Lawyers
- Accountants
Where legally necessary.
9. Data Security
We use appropriate administrative, technical, and physical safeguards to protect your personal information, including:
- SSL Encryption
- Secure servers
- Restricted employee access
- Password protection
- Firewall protection
- Malware monitoring
- Secure payment processing
Although we strive to protect your information, no method of transmission over the Internet is completely secure.
10. Data Retention
We retain your information only for as long as necessary to:
- Fulfil orders
- Provide customer support
- Comply with legal obligations
- Resolve disputes
- Maintain business records
Once the retention period expires, your information is securely deleted or anonymised.
11. Children’s Privacy
Our website is intended for users aged 18 years or older.
We do not knowingly collect personal information from children under the age of 18.
If we become aware that such information has been collected, it will be deleted promptly.
12. Your Rights
Subject to applicable laws, you have the right to:
- Access your personal information
- Correct inaccurate information
- Update your information
- Delete your information where legally permissible
- Withdraw consent
- Object to certain processing activities
- Request information regarding how your data is used
To exercise these rights, contact us using the details below.
13. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.
14. Data Transfers
Your information may be processed or stored on servers located in India or other jurisdictions where our authorised service providers operate.
We take reasonable measures to ensure appropriate protection of your personal information during such transfers.
15. Compliance with Indian Law
This Privacy Policy is intended to comply with applicable Indian laws, including:
- Information Technology Act, 2000
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- Digital Personal Data Protection Act, 2023 (DPDP Act)
16. Grievance Officer
For any privacy-related concerns or complaints, please contact:
Grievance Officer
Neetu Tripathi
Business: G.P. Consumer Products
Address:
Building No./Flat No. 0
G.P. Complex
Malhanpar Road
Uruwa Bazar
Gorakhpur
Uttar Pradesh – 273407
India
Email: privacy@everwow.in (replace with your official email if different)
Phone: [Insert Customer Care Number]
We aim to respond to privacy-related grievances within 30 days, or within the time required under applicable law.
17. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations.
The revised Privacy Policy will be posted on this page with the updated “Last Updated” date. Continued use of our website after such changes constitutes acceptance of the revised Privacy Policy.
18. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
G.P. Consumer Products (EVERWOW)
Building No./Flat No. 0
G.P. Complex
Malhanpar Road
Uruwa Bazar
Gorakhpur
Uttar Pradesh – 273407
India
Email: support@everwow.in (replace with your official email if different)
Privacy Email: privacy@everwow.in (replace with your official email if different)
Customer Support: [Insert Mobile Number]
GSTIN: 09BNBPT0028A1ZH
Trademark Notice
EVERWOW is the brand of G.P. Consumer Products. The trademark application for EVERWOW has been filed under Class 30 (All Types of Spices).
This privacy policy is suitable for an Indian e-commerce food brand and can be published on your website after replacing the placeholder contact details (email addresses, phone number, website URL, and effective date) with your official information.