Terms & Conditions

Welcome to EVERWOW (“www.everwow.in”), a brand owned and operated by G.P. Consumer Products, a sole proprietorship owned by Neetu Tripathi, having its principal place of business at Building No./Flat No. 0, G.P. Complex, Malhanpar Road, Uruwa Bazar, Gorakhpur, Uttar Pradesh – 273407, India. By accessing, browsing, registering on, or purchasing products from our Website, you agree to be bound by these Terms & Conditions, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on our Website from time to time. If you do not agree with these Terms & Conditions, you should immediately discontinue using the Website. These Terms constitute a legally binding agreement between you and G.P. Consumer Products regarding your use of the Website and the purchase of products sold under the EVERWOW brand.

We reserve the right to modify, update, amend, or replace these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon being published on the Website. Your continued use of the Website after such modifications constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically to remain informed of any updates.

The Website is intended solely for personal, lawful, and non-commercial use. You agree not to misuse the Website, interfere with its normal functioning, attempt unauthorised access to any part of the Website or its servers, introduce malicious software, or use automated tools such as bots, crawlers, or scripts to extract data or disrupt our services. Any such activities may result in suspension or termination of your access and may also attract legal action under applicable laws.

To use this Website and place an order, you must be legally competent to enter into a contract under the provisions of the Indian Contract Act, 1872. If you are under the age of eighteen (18) years, you may use the Website only under the supervision of a parent or legal guardian, who shall be responsible for all activities conducted through your account. By using the Website, you represent and warrant that you have the legal capacity to enter into binding agreements.

You may place an order either by creating an account or by checking out as a guest, if such facility is available. If you choose to register an account, you agree to provide accurate, complete, and up-to-date information during registration and to promptly update your information whenever necessary. You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activities carried out through your account. You must notify us immediately if you suspect any unauthorised use of your account or any security breach. EVERWOW shall not be liable for any loss arising from your failure to safeguard your account credentials.

When you place an order on our Website, your order constitutes an offer to purchase the selected products subject to these Terms & Conditions. Acceptance of your order occurs only after we confirm the order and dispatch the products. We reserve the right to refuse or cancel any order, in whole or in part, at our sole discretion, including but not limited to situations involving product unavailability, pricing errors, suspected fraudulent transactions, payment verification issues, misuse of promotional offers, or violation of these Terms. In the event that an order is cancelled after payment has been received, the applicable amount shall be refunded in accordance with our Refund Policy.

Before placing an order, it is your responsibility to carefully review the product description, ingredients, nutritional information, usage instructions, quantity, pricing, and any applicable warnings displayed on the Website. Product images are provided for illustrative purposes only, and actual packaging, colour, design, or appearance may vary due to manufacturing improvements, supplier changes, or photographic limitations. We strive to ensure that all information displayed on the Website is accurate; however, inadvertent typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or specifications may occasionally occur. We reserve the right to correct such errors and to update information without prior notice, including after an order has been placed where permitted by applicable law.

The prices displayed on the Website are quoted in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Shipping charges, handling fees, or other applicable charges, if any, will be displayed during checkout before you confirm your purchase. Prices and promotional offers are subject to change without prior notice and shall be applicable only during the validity period specified on the Website. Promotional discounts, coupon codes, cashback offers, free gifts, or bundled offers are subject to their respective terms and may be modified or withdrawn at our sole discretion.

You agree to provide accurate billing, shipping, and payment information while placing an order. You further agree that the payment method used belongs to you or that you are duly authorised to use it. All online payments are processed through secure third-party payment gateway providers. EVERWOW does not collect or store your complete debit card number, credit card number, CVV, UPI PIN, internet banking credentials, or other sensitive payment information. We shall not be responsible for any loss resulting from unauthorised use of payment instruments where such misuse is not attributable to our negligence.

Orders, Pricing, Payments, Shipping, Returns, Product Information, and Customer Responsibilities

The availability of all products displayed on the Website is subject to stock availability. While EVERWOW makes every reasonable effort to ensure that products shown on the Website remain available for purchase, there may be occasions when certain products become unavailable due to inventory limitations, manufacturing delays, seasonal availability of raw materials, or circumstances beyond our reasonable control. We reserve the right to discontinue, replace, or modify any product, packaging, formulation, pricing, or specifications at any time without prior notice. If a product becomes unavailable after your order has been placed, we may cancel the affected item or the entire order and process a refund for the amount paid for the unavailable product in accordance with our Refund Policy.

All prices displayed on the Website are quoted in Indian Rupees (INR) and include applicable taxes unless otherwise stated. Shipping charges, handling fees, convenience fees, or any additional charges, if applicable, will be displayed separately during checkout before you confirm your order. Prices, discounts, promotional offers, coupon codes, bundled offers, and free gifts are subject to change without prior notice and shall remain valid only for the period specified on the Website. Promotional offers cannot be combined unless expressly stated, and EVERWOW reserves the right to modify, suspend, or withdraw any promotional campaign at its sole discretion. In the event of any pricing error resulting from technical issues, typographical mistakes, or system failures, we reserve the right to cancel the affected order and issue a full refund where payment has already been received.

Payments for orders may be made using the payment methods made available on the Website from time to time, including debit cards, credit cards, UPI, net banking, digital wallets, cash on delivery (where available), and other authorised payment options. By completing a transaction, you represent and warrant that you are authorised to use the selected payment method. All online payments are processed through secure third-party payment gateway providers, and EVERWOW does not collect or retain your complete payment credentials such as debit card numbers, credit card numbers, CVV, UPI PIN, or internet banking passwords. We shall not be responsible for any unauthorised use of payment instruments unless such unauthorised use results directly from our negligence.

Orders may be cancelled before they have been dispatched from our warehouse. Once an order has been shipped, cancellation may no longer be possible. Customers wishing to cancel an eligible order may do so through their account on the Website, by contacting our customer support team, or through any other cancellation facility provided by EVERWOW. Where cancellation is accepted after payment has been completed, refunds shall be processed in accordance with our Return, Refund, and Cancellation Policy. The applicable refund timelines may vary depending on the payment method used and the policies of the respective banking or payment service providers.

EVERWOW strives to deliver products within the estimated delivery timelines displayed during checkout. Delivery estimates are indicative only and may vary depending on the delivery location, courier partner availability, weather conditions, public holidays, government restrictions, or other circumstances beyond our reasonable control. While we make every effort to ensure timely delivery, delays may occasionally occur, and such delays shall not constitute a breach of these Terms & Conditions. Once your order has been dispatched, tracking details may be shared with you through email, SMS, WhatsApp, or your registered account to enable you to monitor the status of your shipment. Risk in the products passes to you upon successful delivery at the address provided during checkout.

Customers are responsible for providing complete and accurate billing and shipping information at the time of placing an order. EVERWOW shall not be responsible for delays, failed deliveries, additional shipping charges, or loss arising from incorrect, incomplete, or outdated delivery information provided by the customer. In cases where a shipment is returned to us due to an incorrect address, repeated delivery failures, refusal to accept delivery, or failure to respond to the courier partner, additional shipping charges may apply before the order can be re-dispatched.

Our products are manufactured using ingredients that may naturally vary in colour, texture, aroma, or appearance due to seasonal variations in agricultural produce and natural processing methods. Such variations are normal characteristics of naturally sourced products and should not be treated as manufacturing defects. Product photographs, illustrations, graphics, and packaging displayed on the Website are intended for illustrative purposes only. The actual product, packaging design, labelling, colour, size, or appearance may differ slightly from the images displayed online due to manufacturing improvements, packaging updates, screen resolution differences, or supplier changes.

The information provided on the Website regarding our products, including descriptions, nutritional details, suggested usage, ingredients, health benefits, recipes, blogs, articles, or educational content, is intended solely for general informational purposes. Such information should not be interpreted as medical advice, diagnosis, treatment, or a substitute for consultation with a qualified healthcare professional. Individual results from consuming food products may vary depending on personal health conditions, dietary habits, allergies, and other factors. Customers with known allergies, medical conditions, or dietary restrictions are advised to carefully read the ingredient list and consult a qualified healthcare professional before consuming any product. EVERWOW shall not be liable for any allergic reactions, adverse effects, or health-related consequences arising from the improper use or consumption of its products where such consequences are not attributable to a manufacturing defect or legal non-compliance.

You agree to use the Website only for lawful purposes and in compliance with all applicable laws and regulations. You shall not upload, post, transmit, distribute, or otherwise make available any content that is unlawful, defamatory, abusive, obscene, fraudulent, misleading, threatening, hateful, discriminatory, or otherwise objectionable. You further agree not to attempt to interfere with the operation of the Website, gain unauthorised access to any account or computer system, distribute malware or malicious code, infringe the intellectual property rights of EVERWOW or any third party, or engage in any activity that may disrupt the normal functioning or security of the Website. EVERWOW reserves the right to suspend or terminate access to any user who violates these Terms & Conditions or engages in activities that may harm the Website, its users, or its business operations.

By using the Website, you acknowledge that you are solely responsible for ensuring that the products purchased are suitable for your intended use and for following all storage, handling, preparation, and consumption instructions provided on the product packaging. You further acknowledge that it is your responsibility to verify ingredient information and nutritional details before consuming any product if you have allergies, food sensitivities, or other dietary restrictions. EVERWOW shall not be responsible for losses arising from misuse of products, failure to follow product instructions, or consumption contrary to medical advice.

Intellectual Property, Disclaimer, Limitation of Liability, Termination, Governing Law, and Contact Information

All content available on this Website, including but not limited to the EVERWOW name, logo, trademarks, product names, product packaging, labels, designs, photographs, graphics, illustrations, videos, text, product descriptions, recipes, blogs, articles, icons, software, source code, page layouts, user interface, databases, and all other intellectual property displayed on the Website, is the exclusive property of G.P. Consumer Products or its licensors and is protected under applicable intellectual property laws, including the Trade Marks Act, 1999, the Copyright Act, 1957, and other applicable laws of India. The trademark EVERWOW has been applied for under Class 30 in relation to spices. Nothing contained on this Website shall be construed as granting any licence or right to use any intellectual property without our prior written permission. You may access and use the Website solely for your personal and non-commercial purposes. You shall not copy, reproduce, modify, distribute, publish, transmit, display, reverse engineer, create derivative works from, or commercially exploit any content from the Website without obtaining our prior written consent.

The Website and all products and services offered through it are provided on an “as is” and “as available” basis. While EVERWOW makes every reasonable effort to ensure that the information available on the Website is accurate, complete, current, and reliable, we do not warrant or guarantee that the Website will always operate without interruption, delay, error, defect, or security vulnerability. We do not guarantee that the Website, its servers, emails, or other communications sent by us are free from viruses, malware, ransomware, spyware, or other harmful components. Users are responsible for maintaining appropriate security measures on their own devices while accessing the Website.

Although we strive to provide accurate descriptions of our products, nutritional information, ingredients, suggested usage, and other related content, such information is intended solely for general informational purposes. The information published on this Website should not be interpreted as medical advice, diagnosis, prescription, or treatment. Our food products are not intended to diagnose, treat, cure, or prevent any disease unless specifically permitted under applicable law. Customers should always consult a qualified healthcare professional before consuming any food product if they are pregnant, breastfeeding, suffering from any medical condition, taking medication, or have known allergies or dietary restrictions. Any reliance placed on the information provided on this Website is entirely at the user’s own risk.

To the maximum extent permitted by applicable law, EVERWOW, G.P. Consumer Products, its proprietor, employees, representatives, affiliates, licensors, suppliers, distributors, service providers, and business partners shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or relating to your use of the Website, your inability to access the Website, delays in delivery, interruption of services, data loss, unauthorised access to your account, technical failures, website downtime, loss of profits, business interruption, or any reliance placed on the information published on the Website. Our total liability, if any, arising out of any claim relating to products purchased through the Website shall not exceed the amount actually paid by you for the specific product giving rise to such claim, except where a higher liability is required under applicable law.

You agree to indemnify, defend, and hold harmless G.P. Consumer Products, the EVERWOW brand, its proprietor, employees, officers, consultants, affiliates, business partners, agents, successors, and assigns from and against any claims, demands, actions, proceedings, liabilities, damages, losses, costs, expenses, or legal fees arising out of or relating to your breach of these Terms & Conditions, your misuse of the Website, your violation of any applicable law or the rights of any third party, your submission of false or misleading information, or any negligent or unlawful act committed by you while using the Website. This obligation shall survive the termination of your use of the Website.

EVERWOW reserves the right, at its sole discretion and without prior notice, to suspend, restrict, or permanently terminate your access to the Website if we reasonably believe that you have violated these Terms & Conditions, engaged in fraudulent or unlawful activity, misused promotional offers, attempted to interfere with the operation or security of the Website, infringed our intellectual property rights, or acted in any manner that may adversely affect our business, reputation, customers, or other users. Termination of your access shall not affect any rights, obligations, liabilities, or remedies that have accrued prior to such termination, including your obligation to pay for products already ordered.

Your use of this Website is also governed by our Privacy Policy, Shipping Policy, and Return, Refund & Cancellation Policy, each of which forms an integral part of these Terms & Conditions. By using the Website, you acknowledge that you have read and agreed to all such policies. In the event of any inconsistency between these Terms & Conditions and any other policy published on the Website, these Terms & Conditions shall prevail unless expressly stated otherwise.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of India. Any dispute, controversy, or claim arising out of or relating to these Terms & Conditions, the use of the Website, or the purchase of products shall, as far as possible, be resolved amicably through mutual discussions. If the dispute cannot be resolved amicably, it shall be subject to the exclusive jurisdiction of the competent courts situated in Gorakhpur, Uttar Pradesh, and you expressly submit to the jurisdiction of such courts. This governing law and jurisdiction clause replaces the Bengaluru jurisdiction in the source document to align with your business location.

If any provision of these Terms & Conditions is held to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severable from the remaining provisions, which shall continue to remain valid and enforceable to the fullest extent permitted by law. Our failure to enforce any right or provision under these Terms & Conditions shall not constitute a waiver of such right or provision or of any other rights available to us under law.

If you have any questions, concerns, or require clarification regarding these Terms & Conditions, you may contact us using the details below:

G.P. Consumer Products
Brand: EVERWOW
Building No./Flat No. 0, G.P. Complex,
Malhanpar Road, Uruwa Bazar,
Gorakhpur, Uttar Pradesh – 273407, India.

Email: gpconsumer100@gmail.com
Customer Care: +91 6387462515
GSTIN: 09BNBPT0028A1ZH

By continuing to access or use the EVERWOW Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions in their entirety. We appreciate your trust in EVERWOW and remain committed to providing you with high-quality products, a secure shopping experience, and transparent business practices.